Kotler, P., & Armstrong, G. (1996). Principles of marketing (7th ed.). Prentice-Hall.
Cita Chicago (17th ed.)Kotler, Philip, i Gary Armstrong. Principles of Marketing. 7th ed. Upper Saddle River, N. J: Prentice-Hall, 1996.
Cita MLA (9th ed.)Kotler, Philip, i Gary Armstrong. Principles of Marketing. 7th ed. Prentice-Hall, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.