Coombs, W. T., & Holladay, S. J. (2023). The handbook of crisis communication (Second Edition.). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781119678953
Cita Chicago (17th ed.)Coombs, W. Timothy, i Sherry J. Holladay. The Handbook of Crisis Communication. Second Edition. Hoboken, New Jersey: John Wiley & Sons, Ltd, 2023. https://doi.org/10.1002/9781119678953.
Cita MLA (9th ed.)Coombs, W. Timothy, i Sherry J. Holladay. The Handbook of Crisis Communication. Second Edition. John Wiley & Sons, Ltd, 2023. https://doi.org/10.1002/9781119678953.
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