APA (7th ed.) Citation

Carroll, J. M. 1. a. (2003). Making use: Scenario-based design of human-computer interactions. The MIT Press.

Chicago Style (17th ed.) Citation

Carroll, John M. 1950- author. Making Use: Scenario-based Design of Human-computer Interactions. Cambridge, Massachusetts: The MIT Press, 2003.

MLA (9th ed.) Citation

Carroll, John M. 1950- author. Making Use: Scenario-based Design of Human-computer Interactions. The MIT Press, 2003.