Management of human behavior in an organization - Serrano, Angelita Ong Camilar; Flores, Marivic Francisco (Manila Unlimited Books Library Services & Publishing, Inc., 2022)
Chapter 1: INTRODUCTION TO ORGANIZATION BEHAVIOR
Environmental forces redesigning management practices -- Foundations and basic assumptions of OB -- Importance of OB -- Challenges of OB -- Anchors of OB.

Chapter 2: WORKPLACE DIVERSITY
Workplace diversity meaning -- Dimensions of workplace diversity -- Benefits of workplace diversity -- Roadblock to workplace diversity -- Effectively creating and managing workplace diversity.

Chapter 3: PERSONALITY, ABILITY, ATTITUDES AND VALUES
Personality at work -- Ability -- Attitudes in the workplace -- Values.

Chapter 4: SELF-CONCEPT, PERCETIONS AND ATTRIBUTIONS
Self-concept -- Perceptions -- Attributions.

Chapter 5: EMPLOYEE MOTIVATION
Motivations starts from the individual -- Content approaches -- Process approaches -- Job design practices that motivates.

Chapter 6: PERFORMANCE APPRAISALS, FEEDBACK, AND REWARDS
Performance appraisal -- Performance appraisal feedback -- Reinforcement theory -- Employee rewards program.

Chapter 7: STRESS MANAGEMENT AND WELL-BEING
Workplace stress defined -- Two models of workplace stress -- Workplace stressors -- Consequences of workplace stress -- Managing workplace stress.

Chapter 8: LEARNING, DECISION MAKING AND CREATIVITY
Learning principles -- Fundamentals of decision-making -- Creativity in the workplace.

Chapter 9: GROUPS IN THE ORGANIZATION
The nature of groups -- Types of groups -- Stages of group development -- Group performance factors.

Chapter 10: USING TEAMS IN ORGANIZATIONS
Differentiating teams from groups -- Job categories -- Authority -- Reward systems -- Benefits and cost of teams in organization -- Types of teams -- Implementing teams in organizations -- Essential team issues -- Potential team problems.

Chapter 11: COMMUNICATIONS IN ORGANIZATIONS
The nature of communication in organizations -- Methods of communication -- The communication process -- Electronic information processing and telecommunications -- Communication networks -- Communication barriers (Noise) -- Cross-cultural and gender communication -- Managing communication.

Chapter 12: TRADITIONAL MODELS FOR UNDERSTANDING LEADERSHIP
The nature of leadership -- Early approaches to leadership -- The emergence of situational leadership models -- The LPC theory of leadership -- The path-goal theory of leadership -- Vroom's decision tree approach leadership .

Chapter 13: CONTEMPORARY VIEWS OF LEADERSHIP IN ORGANIZATION
Contemporary situational theories -- Leadership through the eyes of followers -- Alternatives to leadership -- The changing nature of leadership -- Emerging issues in leadership.

Chapter 14: CONFLICT AND NEGOTIATION IN ORGANIZATIONS
The nature of conflict in organizations -- Common forms and causes of conflict -- Reactions to conflict -- Managing conflict -- Conflict resolution -- Resolving conflict through negotiations.

Chapter 15: ORGANIZATION CULTURE
The nature of organization culture -- Creating the organization culture -- Approaches to describing organization culture -- Emerging issues in organization culture -- Managing organization culture.

Chapter 16: FOUNDATIONS OF ORGANIZATION STRUCTURE
The nature of organization structure -- Classic views of structure -- Structural configuration -- Structure and operations -- Responsibility and authority.

Chapter 17: ORGANIZATION DESIGN
Contingency approaches to organization design -- Strategy, structural imperatives and strategic choice -- Organizational designs -- Contemporary organization design process.

Chapter 18: ORGANIZATION CHANGE AND DEVELOPMENT
Forces to change -- Process for planned organization change -- Organization development -- Resistance to change -- Managing to successful organization change and development.
Includes bibliograpical references (pages 465-466).
Keywords: Personnel management