APA (7th ed.) Citation

Crisostomo, C. C., & Cruz, E. (2009). Customer experience measure: An application of end-to-end quality of service QoS principles in measuring wireless voice telecommunication services. University of the Philippines Diliman.

Chicago Style (17th ed.) Citation

Crisostomo, Cristino C., and Edison Cruz. Customer Experience Measure: An Application of End-to-end Quality of Service QoS Principles in Measuring Wireless Voice Telecommunication Services. Quezon City: University of the Philippines Diliman, 2009.

MLA (9th ed.) Citation

Crisostomo, Cristino C., and Edison Cruz. Customer Experience Measure: An Application of End-to-end Quality of Service QoS Principles in Measuring Wireless Voice Telecommunication Services. University of the Philippines Diliman, 2009.