Chakravorti, S. (2023). Customer relationship management: A global approach. SAGE.
芝加哥风格引文Chakravorti, Samit. Customer Relationship Management: A Global Approach. Los Angeles: SAGE, 2023.
MLA引文Chakravorti, Samit. Customer Relationship Management: A Global Approach. SAGE, 2023.
警告：这些引文格式不一定是100％准确.