Lua APA (7ú heag.)

Chakravorti, S. (2023). Customer relationship management: A global approach. SAGE.

Lua i Stíl Chicago (17ú heag.)

Chakravorti, Samit. Customer Relationship Management: A Global Approach. Los Angeles: SAGE, 2023.

Lua MLA (9ú heag.)

Chakravorti, Samit. Customer Relationship Management: A Global Approach. SAGE, 2023.

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