Chakravorti, S. (2023). Customer relationship management: A global approach. SAGE.
Cita Chicago Style (17a ed.)Chakravorti, Samit. Customer Relationship Management: A Global Approach. Los Angeles: SAGE, 2023.
Cita MLA (9a ed.)Chakravorti, Samit. Customer Relationship Management: A Global Approach. SAGE, 2023.
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