Cita APA (7th ed.)

Chakravorti, S. (2023). Customer relationship management: A global approach. SAGE.

Cita Chicago (17th ed.)

Chakravorti, Samit. Customer Relationship Management: A Global Approach. Los Angeles: SAGE, 2023.

Cita MLA (9th ed.)

Chakravorti, Samit. Customer Relationship Management: A Global Approach. SAGE, 2023.