Fostering innovation how to build an amazing IT team - Laudato, Andrew (Hoboken : John Wiley & Sons, Inc., 2022)
Introduction -- Become an empathetic leader -- Hey, what do you know? -- An amazing IT department? What's that? -- Conventional wisdom is wrong -- Four steps to innovate -- The right foundation -- The Laudato Hierarchy of IT needs -- Keep the lights on (KTLO) -- Lean and efficient IT -- Create value -- Let's innovate -- CIO report card -- Develop a winning culture -- Culture eats eggs and strategy eats bacon, or something to that effect -- The boxes, the lines, and the dashes -- Org design- just show me the answer -- Organizational design and culture -- It's not the play, it's the player -- Take care of those peeps -- Hire the best -- The best team is a diverse team -- Using mercenaries- I mean, consultants -- The power of experts -- Build that network -- Good advice doesn't come cheap, it's free -- Deliver to delight: a collection of usable tips and tools -- The written word-a.k.a IT strategy -- It's the uptime, stupid -- If it's important, you better get two -- Lock it down -- Lean and efficient IT -- What should I work on first? -- Limit your work in process (WIP) -- One list to rule them all -- Portfolio/program/project management -- Develop key business proficiency for maximum IT efficiency -- Love your HR department, just don't "love" your HR department -- If I wanted to be a lawyer, I would have gone to law school -- Let's make a deal -- Accounting, my worst subject -- Learn your business, inside and out -- Straighten up and fly right -- What you should have learned in kindergarten -- Professionalism isn't just wearing a suit -- What you do matters-you're always on the clock -- Vendors and frendors -- A word to the vendors -- Be a cool customer -- Get your butt in shape -- Final tips and advice -- When something goes wrong -- When others come knocking -- What's wrong with outsourcing? -- Switching jobs -- Technology matters -- Conclusion
Includes bibliographical references and index.
Keywords: Information technology -- Management; Electronic data processing departments -- Management; Organizational change; Leadership; Personnel management; Data processing service centers -- Management