Handbook of public administration - Perry, James L.; Christensen, Robert K. (San Francisco, CA Jossey-Bass, 2015)
Table of Contents: Part One. Governing for Collective Action: 1. Governing in an Age of Transformation / D. F. Kettl --- 2. The Changing Character of the American Intergovernmental System / L. J. O'Toole Jr. -- 3. Governance in an Era of Partnerships / B. C. Crosby, M. M. Stone, and J. M. Bryson -- 4. Governing in a Global Context / J. G. S. Koppell -- Part Two. Building Infrastructures for Accountability: 5. Understanding How Public Law Reinforces Administrative Responsibility / P. J. Cooper -- 6. Advancing Good Government through Fighting Corruption / M. I. Neshkova and A. Rosenbaum -- 7. Using Transparency to Reinforce Responsibility and Responsiveness / G. A. Porumbescu and T. Im -- 8. Using Public Participation to Enhance Citizen Voice and Promote Accountability / T. Nabatchi, J. A. Becker, and M. Leighninger -- Part Three. Implementing Policy Using Tools of Collective Action: 9. Developing Effective Relations with Legislatures / A. M. Khademian and F. S. Sharif -- 10. Designing Effective Programs / M. Howlett, I. Mukherjee, and J. Rayner -- 11. Using Grants to Achieve Public Purposes / S. Nicholson-Crotty -- 12. Contracting in Pursuit of Public Purposes / Z. S. Huitink, D. M. Van Slyke, and T. L. Brown -- 13. Coproducing Public Services with Service Users, Communities, and the Third Sector / T. Bovaird and E. Loeffler -- 14. Advancing Public Good through Entrepreneurship / W. Bielefeld -- Part Four. Managing for Public Performance: 15. Leading Public Organizations Strategically / R. M. Walker, C. Su Jung, and G. Kim -- 16. Managing Effective Collaborations / M. McGuire and C. Silvia -- 17. Tracking the Quality of Services / H. P. Hatry -- 18. Evaluating the Performance of Public Programs / K. E. Newcomer -- 19. Motivating Employees Using Public Service / W. Vandenabeele and N. M. Van Loon -- 20. Realizing The Promise of Diversity / D. W. Pitts and S. E. Towne -- 21. Understanding and Overcoming Resistance to Organizational Change / S. Fernandez -- Part Five. Developing Effective Administrative Systems: 22. Performance Budgeting / A. T. Ho -- 23. Designing and Administering Revenue Systems / Y. Hou -- 24. Managing E-Government / M. Jae Moon and E. W. Welch -- 25. Designing Social Media Strategies and Policies / I. Mergel -- 26. Compensating Public Sector Employees / J. J. Llorens -- Part Six. Sharpening The Public Administrator's Skill Set: 27. Enacting Collective Leadership in A Shared-Power World / S. M. Ospina and E. G. Foldy -- 28. Negotiating for the Public Good / L. B. Amsler -- 29. Becoming and Being an Effective Collaborator / R. O'Leary -- 30. Communicating Effectively / J. L. Garnett -- 31. Developing Intrapersonal Skills / M. P. Aristigueta and R. B. Denhardt -- Part Seven. Professionalizing Public Administration Practice: 32. Embracing Ethical Principles for Public Action / B. N. Williams -- 33. Understanding the Obligations of Codes of Ethics / L. Ireni-Saban -- 34. Understanding Your Liability as a Public Administrator / S. P. Newbold -- 35. Effective Governance, Effective Administrators / J. L. Perry and R. K. Christensen -- References. Index.
Includes bibliographical references and index.
Keywords: Public administration