Operations management - Russell, Roberta S.; Taylor, Bernard W. III. (Upper Saddle River, NJ Prentice Hall, 2003)
Table of Contents: Preface -- Part I. The Strategic Importance of Operations: 1. Introduction to Operations and Competitiveness -- 2. Operations Strategy -- S2. Operational Decision-Making Tools: Decision Analysis -- Part II. Designing the Operating System: 3. Products and Services -- 4. Processes and Technologies -- 5. Facilities -- S5. Operational Decision-Making Tools: Facility Location Models -- 6. Project Management -- Part III. Managing the Supply Chain: 7. Supply Chain Management -- S7. Operational Decision-Making Tools: Supplier Selection -- 8. Forecasting -- 9. Capacity and Aggregate Planning -- S9. Operational Decision-Making Tools: Linear Programming -- 10. Inventory Management -- S10. Operational Decision-Making Tools: Simulation -- 11. Just-in-Time and Lean Production -- 12. Enterprise Resource Planning -- 13. Scheduling -- Part IV. Ensuring Quality: 14. Quality Management -- 15. Statistical Process Control -- S15. Operational Decision-Making Tools: Acceptance Sampling -- 16. Waiting Line Models for Service Improvement -- 17. Human Resources in Operations Management -- Epilogue -- Appendix A. Normal Curve Areas -- Solutions to Selected Odd-Numbered Problems -- Index.
Includes bibliographical references and index.
Tac-1624g donated by UPAA Netherlands on 20 January 2015.
Keywords: Production management; Quality control