00000cam a22000004i 4500 UP-1685675941123908116 Buklod 20140818174027.0 aa rb |||1 u| ta 130214s2014 nyua rb |001 0|eng d 9781259060670 (alk. paper) (iLib)UPTAC-00016620779 CD Books PhP2697 DLC rda UPVTC eng HF 5718 L63 2014 Locker, Kitty O. Business communication building critical skills Kitty O. Locker, The Ohio State University Stephen Kyo Kaczmarek, Columbus State Community College. Sixth edition. New York, NY McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc. [2014] xxxvii, 549 pages color illustrations 28 cm text rdacontent unmediated rdamedia volume rdacarrier Includes bibliographical references (pages 528-534) and index. Table of Contents: Unit One. Building Blocks for Effective Messages: Module 1. Business Communication, Management, and Success -- Module 2. Adapting Your Message to Your Audience -- Module 3. Communicating Across Cultures -- Module 4. Planning, Writing, and Revising -- Module 5. Designing Documents, Slides, and Screens -- Unit Two. Creating Goodwill: Module 6. You-Attitude -- Module 7. Positive Emphasis -- Module 8. Reader Benefits -- Unit Three. Letters, Memos, E-Mail, and Web Writing: Module 9. Formats for Letters and Memos -- Module 10. Informative and Positive Messages -- Module 11. Negative Messages -- Module 12. Persuasive Messages -- Module 13. E-Mail Messages, Web Writing, and Technology -- Unit Four. Polishing Your Writing: Module 14. Editing for Grammar and Punctuation -- Module 15. Choosing the Right Word -- Module 16. Revising Sentences and Paragraphs -- Unit Five. Interpersonal Communication: Module 17. Listening -- Module 18. Working and Writing in Teams -- Module 19. Planning, Conducting, and Recording Meetings -- Module 20. Making Oral Presentations -- Unit Six. Research, Reports, and Visual: Module 21. Proposals and Progress Reports -- Module 22. Finding, Analyzing, and Documenting Information -- Module 23. Short Reports -- Module 24. Long Reports -- Module 25. Using Visuals -- Unit Seven. Job Hunting: Module 26. Researching Jobs -- Module 27. Resumes -- Module 28. Job Application Letters -- Module 29. Job Interviews -- Module 30. Follow-up Letters and Calls and Job Offers. -- Glossary. Polishing Your Prose. Endnotes. Credits. Index. Business communication. Kaczmarek, Stephen Kyo. Table of contents only https://drive.google.com/file/d/1fj_91TaxIyxr8UekralXZz5ige8A1uz8/view?usp=sharing FO UPTAC UPTAC HF 5718 L63 2014 Book