Peppard, J., & Rowland, P. (1995). The essence of business process re-engineering. Prentice-Hall.
Chicago Style (17. basım) AtıfPeppard, Joe, ve Philip Rowland. The Essence of Business Process Re-engineering. New York: Prentice-Hall, 1995.
MLA (9th ed.) AtıfPeppard, Joe, ve Philip Rowland. The Essence of Business Process Re-engineering. Prentice-Hall, 1995.
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