APA-Zitierstil (7. Ausg.)

Peppard, J., & Rowland, P. (1995). The essence of business process re-engineering. Prentice-Hall.

Chicago-Zitierstil (17. Ausg.)

Peppard, Joe, und Philip Rowland. The Essence of Business Process Re-engineering. New York: Prentice-Hall, 1995.

MLA-Zitierstil (9. Ausg.)

Peppard, Joe, und Philip Rowland. The Essence of Business Process Re-engineering. Prentice-Hall, 1995.