Wage and working condition of call center agents in APAC Customer Services Inc., Palo, Leyte.
The Business Process Outsourcing (BPO) industry, especially the contact or call centers, is indeed a saving grace to the increasing rate of unemployment in the Philippines. This study proved the following: (1) that even the semi-professional workers or the undergraduates (with good communication and...
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| Format: | Thesis |
| Language: | English |
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Tacloban City
Rodalyn Acedillo [and] Chenzi May D. Uy
2010
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