00000cam a22000004a 4500 UP-1685675941123893574 Buklod 20130305192302.0 aa rb |||1 u| ta 050822s2012 maua rb |001 0|eng d 9780199593583 (pbk.) (iLib)UPTAC-00014950262 Megatexts PhP5050 UKMGB UPVTC eng lccopycat TS 155 J59 2012 Jones, Peter 1951- Operations management Peter Jones and Peter Robinson. 1st ed. Oxford New York Oxford University Press c2012. xxix, 463 p. col. ill. 27 cm. "Online resource centre"--Cover. Includes bibliographical references and index. Table of Contents: List of case material. Author profiles. How to use this package...to see operations in practice. How to use this package...to test understanding of operations management. How to use...to take learning further. -- Part A. Understanding operations management: Chapter 1. Introduction to operations management -- Chapter 2. Winning customers and competing effectively -- Chapter 3. Operations processes and life cycles -- Part B. Managing operations: Chapter 4. Locating, designing, and managing facilities -- Chapter 5. Managing supply chain relationships -- Chapter 6. Managing materials and inventory performance -- Chapter 7. Managing capacity and demand -- Chapter 8. Managing queuing and customer satisfaction -- Chapter 9. Managing quality -- Part C. Designing and developing operations: Chapter 10. Designing processes and using technology -- Chapter 11. Designing jobs and managing people -- Chapter 12. Developing new products and services -- Chapter 13. Planning for projects, crises, and business continuity -- Part D. Operations strategies: Chapter 14. Operations strategy -- Chapter 15. Lean and agile production -- Chapter 16. Innovation and continuous improvement -- Chapter 17. Internationalization, globalization, and corporate social responsibility -- Glossary -- Index. Production management. Robinson, Peter 1979-. Table of contents only https://drive.google.com/file/d/1YFyLUl0h1nMWMpqaXZXUACn3BzdrZhNc/view?usp=sharing FO UPTAC UPTAC TS 155 J59 2012 Book