Dobson, A. (2000). Writing business letters: How to tackle your day-to-day business correspondence successfully (Deluxe ed.). Grolier International Inc.
Chicago-referens (17:e uppl.)Dobson, Ann. Writing Business Letters: How to Tackle Your Day-to-day Business Correspondence Successfully. Deluxe ed. Wanchai, Hong Kong: Grolier International Inc, 2000.
MLA-referens (9:e uppl.)Dobson, Ann. Writing Business Letters: How to Tackle Your Day-to-day Business Correspondence Successfully. Deluxe ed. Grolier International Inc, 2000.
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