Investing in information technology a decision-making guide for business and technology managers - Bysinger, Bill.; Knight, Kenneth (New York Van Nostrand Reinhold, 1996)
Table of Contents: Prologue. Surviving the Technology Process Shift -- Prologue. Surviving the Business Process Shift from the Business Manager's Viewpoint / Ken Knight -- Prologue. Surviving the Business Process Shift from the Information System Manager's Viewpoint -- Chapter 1. A Different Agenda: What Does the Business Manager Need to Know? / Ken Knight -- Chapter 2. A Different Agenda: Discovering Customers / Bill Bysinger -- Chapter 3. Folklore and Fairy Tale: The Advantage from Technology/ Ken Knight -- Chapter 4. The On Time Project - It Can Be Done / Bill Bysinger -- Chapter 5. Business Process Analysis - It is Not Black Magic / Ken Knight -- Chapter 6. The Challenge: Communicating in Business Terms / Bill Bysinger -- Chapter 7. How to Implement Technology: Managing for Continual Improvement / Ken Knight -- Chapter 8. MIS Process Methodology: "Intrapreneuring" / Bill Bysinger -- Chapter 9. Technical Value: Measuring Return on Investment / Ken Knight -- Chapter 10. Technology Investment Management: Showing Return / Bill Bysinger -- Chapter 11. Innovation to Leverage Technology / Ken Knight -- Chapter 12. Products and Measurement: The IS Manager and the Art of Selling / Bill Bysinger -- Chapter 13. Creating Heroes: Managing the Technology-Empowered Organization / Ken Knight -- Chapter 14. Creating Heroes: Allies in Business / Bill Bysinger -- Chapter 15. Making It Simple: Integrating Business Management with Technology / Bill Bysinger and Ken Knight -- Index.
Includes index.
Keywords: Information technology -- Decision making; Capital investments -- Decision making