VanOosting, J. (1983). Business correspondence: Writer, reader, and text. Prentice-Hall.
Cita Chicago (17th ed.)VanOosting, James. Business Correspondence: Writer, Reader, and Text. Englewood Cliffs, N.J: Prentice-Hall, 1983.
Cita MLA (9th ed.)VanOosting, James. Business Correspondence: Writer, Reader, and Text. Prentice-Hall, 1983.
Atenció: Aquestes cites poden no estar 100% correctes.