Chase, R. B., Aquilano, N. J., & Jacobs, F. R. (2004). Operations management for competitive advantage (10th ed.). McGraw-Hill.
Cita Chicago Style (17a ed.)Chase, Richard B., Nicholas J. Aquilano, y F. Robert Jacobs. Operations Management for Competitive Advantage. 10th ed. Boston, Mass: McGraw-Hill, 2004.
Cita MLA (9a ed.)Chase, Richard B., et al. Operations Management for Competitive Advantage. 10th ed. McGraw-Hill, 2004.
Precaución: Estas citas no son 100% exactas.