How to make local governance work listening to citizen's voice and taking action : the final scorecard - Roberto, Ned. (Makati City Knowledge Resource Center, AIM, 2002)
Table of Contents: Acknowledgement. Preface. -- Chapter 1. Why Practice Constituency-Responsive Governance? -- Chapter 2. How Constituency-Responsive Governance Can Be Effectively Practiced -- Chapter 3. Learning and Monitoring Citizen's Priority Needs and Wants for Local Government Services -- Chapter 4. Checking for Constituency Acceptance of a Governance Initiative -- Chapter 5. Service Design: Translating Service Concepts Into an Actual Service -- Chapter 6. Determining the Motivating Message for a Governance Communication Campaign -- Chapter 7. Searching for the Right Communication Media Mix for a Governance Campaign -- Chapter 8. Testing the Citizen's Sensitivity to the Pricing of an LGU Service Initiative and the Sustainability Issue -- Chapter 9. The Final Scorecard in Local Governance and How Constituency-Responsive Governance can be Made to Work -- References.
Keywords: Local government -- Handbooks, manuals, etc; Local government -- Philippines -- Citizen participation