Inter-act using interpersonal communication skills - Verderber, Rudolph F.; Verderber, Kathleen S. 1949-. (Belmont, CA Wadsworth Pub. Co., 1998)
Table of Contents: Preface -- I. Understanding Interpersonal Communication -- Chapter 1. An Orientation to Interpersonal Communication -- Chapter 2. Forming and Using Social Perceptions -- Chapter 3. Communication in Relationships: Basic Concepts -- Chapter 4. Using Language to Construct Messages -- Chapter 5. Communicating Through Nonverbal Behaviors -- II. Developing Interpersonal Skills -- Chapter 6. holding Effective Conversations -- Chapter 7. Listening Effectively -- Chapter 8. Responding with Empathy and Understanding -- Chapter 9. Sharing Personal Information: Self-disclosure and Feedback -- Chapter 10. Using Interpersonal Influences Ethically -- Chapter 11. Managing Conflict -- III. Using Communication Skills in Improving Relationships -- Chapter 12. Communicating in Intimate Relationships -- Chapter 13. Communicating in Family Relationships -- Chapter 14. Communicating in the Workplace -- References -- Index.
Includes bibliographical references (p. [442]-451) and index.
Keywords: Interpersonal communication; Interpersonal relations