Sasser, W. E., & Clark, K. B. (1982). Cases in operations management: Analysis and action. R.D. Irwin.
Cita Chicago (17th ed.)Sasser, W. Earl, i Kim B. Clark. Cases in Operations Management: Analysis and Action. Homewood, Ill: R.D. Irwin, 1982.
Cita MLA (9th ed.)Sasser, W. Earl, i Kim B. Clark. Cases in Operations Management: Analysis and Action. R.D. Irwin, 1982.
Atenció: Aquestes cites poden no estar 100% correctes.