APA aipamena

Jackson, M., & Twandle, G. (1997). Business process implementation building workflow systems. Addison-Wesley.

Chicago Style aipamena

Jackson, Michael, and Graham Twandle. Business Process Implementation Building Workflow Systems. England: Addison-Wesley, 1997.

MLA aipamena

Jackson, Michael, and Graham Twandle. Business Process Implementation Building Workflow Systems. Addison-Wesley, 1997.