APA (7th ed.) Citation

Jackson, M., & Twandle, G. (1997). Business process implementation building workflow systems. Addison-Wesley.

Chicago Style (17th ed.) Citation

Jackson, Michael, and Graham Twandle. Business Process Implementation Building Workflow Systems. England: Addison-Wesley, 1997.

MLA (9th ed.) Citation

Jackson, Michael, and Graham Twandle. Business Process Implementation Building Workflow Systems. Addison-Wesley, 1997.

Warning: These citations may not always be 100% accurate.