The practice of supervision achieving results through people. - DuBrin, Andrew J. (Plano, Tex. Business Publications, 1987)
Part One. Understanding the Supervisor's Role: 1. The Supervisor's Job -- 2. Managing for Productivity and Quality -- 3. Managing Job Satisfaction and Morale -- Part Two. Planning and Decision Making: 4. Planning and Goal Setting -- 5. Problem Solving and Decision Making -- 6. Work Habits and Personal Productivity -- Part Three. Organizing: 7. Organizing the Work of Others -- 8. Employee Selection -- 9. Employee Training -- 10. Evaluating Employee Performance -- Part Four. Directing: 11. Leadership of Employees -- 12. Motivating Workers -- 13. Communicating with Others -- 14. Resolving Disputes and Grievances -- Part Five. Controlling: 15. Supervisory Control Techniques -- 16. Managing Ineffective Performers -- 17. Managing for Safety and Health -- 18. Working with Labor Unions -- Glossary. Name Index. Subject Index.
Includes bibliographies and indexes.
Keywords: Supervision of employees