00000cmm a22000004i 4500 UP-1685594773862486166 Buklod 20230807144100.0 m o d cr ||||||a|||| 230616s2017 nyu o u eng d 9780814437827 (ebook) (iLib)UPBAG-00047322498 GRC-183eb Megatexts Phil. Inc. Php0,000.00 Institute of Management Faculty DLC BAG rda eng GRC-ebook Webb, Nicholas J. 1958- author. What customers crave how to create relevant and memorable experiences at every touchpoint [electronic resource] Nicholas J. Webb. New York AMACOM, American Management Association [2017] 1 online resource text rdacontent computer rdamedia online resource rdacarrier Includes index. Customer services. Customer relations. https://go.gale.com/ps/i.do?p=GVRL&sw=w&u=phupbg&v=2.1&it=etoc&id=GALE%7C04RM&sid=bookmark-GVRL Available for University of the Philippines Baguio via Gale eBooks. Click here to access (viewed 16 June 2023) FO UPBAG GRC GRC-ebook Electronic Resource