What customers crave how to create relevant and memorable experiences at every touchpoint

Detalles Bibliográficos
Autor Principal:	Webb, Nicholas J. 1958- (Author)
Formato:	Electronic Resource
Idioma:	English
Publicado:	New York AMACOM, American Management Association [2017]
Subjects:	Customer services. Customer relations.
Acceso en liña:	Available for University of the Philippines Baguio via Gale eBooks. Click here to access