Total relationship marketing marketing management, relationship strategy and CRM approaches for the network economy
otal Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing. A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title p...
Autor principal: | |
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Formato: | Electronic Resource |
Idioma: | English |
Publicado em: |
Amsterdam
Butterworth-Heinemann,c[2008]
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Edição: | Third edition. |
Assuntos: | |
Acesso em linha: | Available for University of the Philippines Baguio - Institute of Managmement.Click here to access |