00000cmm a22000003i 4500 UP-1685594773862178046 Buklod 20240123094912.0 ta rb |||| u| ta 191127s2017 nyu d eng d 9780814437612 (ebook) 0814437613 (ebook) (iLib)UPBAG-00035249416 GRC-11eb Forefront Book Co. Inc. Php 2,354.00 Institute of Management DLC BAG rda eng GRC-ebook Willett, Alan author. Leading the unleadable [electronic resource] how to manage mavericks, cynics, divas and other difficult people Alan Willett. New York, NY AMACOM [2017] 1 online resource (xiv, 225 pages) text rdacontent computer rdamedia online resource rdacarrier Includes index Part 1. The call to exceptional leadership -- The leadership crisis point -- Accept the call of exceptional leadership -- the mindset to lead the unleadable -- Part 2. The leader in action: spotting trouble, dealing with trouble -- Fine-tune your radar for trouble -- Take action : transforming the troublesome -- Follow through: a bridge to enduring improvement -- Decision time: remove or improve? -- Part 3. The leader in action: preventing trouble -- The need for mountains -- Set expectations of excellence -- Expecting excellence every day -- Exceptional starts lead to exceptional results -- Part 4.Leading leaders -- Lead leaders: growing proven ability -- Leader, lead thyself: exceptional self-leadership -- Closing notes on transforming the troublesome to the tremendous. IP based subscription, on campus and remote access available via OpenAthens. Access via Electronic Resources of the UPB University Library websites. Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they turn their problem players into productive team players. Electronic reproduction. New York, NY AMACOM c2017. Available via World Wide Web through Gale eBooks. Leadership. Problem employees. Interpersonal conflict. Conflict management. Management. Electronic books. Available for the University of the Philippines Baguio - Institute of Management via Gale eBooks.Click here to access https://bit.ly/3hjlaaU (viewed 27 November 2019) FO Monograph UPBAG GRC GRC-ebook Electronic Resource