Price, M., Mores, W., & Elliotte, H. M. (2011). Building high performance government through Lean Six Sigma: A leader's guide to creating speed, agility and efficiency. McGraw-Hill.
Citação norma ChicagoPrice, Mark, Walt Mores, and Hundley M. Elliotte. Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility and Efficiency. New York: McGraw-Hill, 2011.
Citação norma MLAPrice, Mark, et al. Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility and Efficiency. McGraw-Hill, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.