Virtual reference best practices tailoring services to your library

Virtual reference best practices tailoring services to your library

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When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reprodu...

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Bibliografische gegevens
Hoofdauteur: Kern, M. Kathleen (Auteur)
Formaat: Electronic Resource
Taal:English
Gepubliceerd in: Chicago American Library Association [2009]
Reeks:IG library
Onderwerpen:
Electronic reference services (Libraries)
Electronic books.
Online toegang:Available for University of the Philippines Baguio via IG Library. Click here to access