Virtual reference best practices tailoring services to your library

When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reprodu...

Полное описание

Библиографические подробности
Главный автор: Kern, M. Kathleen (Автор)
Формат: Electronic Resource
Язык:English
Опубликовано: Chicago American Library Association [2009]
Серии:IG library
Предметы:
Online-ссылка:Available for University of the Philippines Baguio via IG Library. Click here to access