00000cmm a22000003i 4500 UP-1685594773862053955 Buklod 20170130140852.0 g||| | || || ta 170130s2004 xx u eng d 9780749446710 (ebook) 0749446714 (ebook) (iLib)UPBAG-00023121185 DLC DML BAG rda eng ML-ebook Cerasale, Mark Vincent 1969- author. Business solutions on demand [electronic resource] transform the business to deliver real customer value Mark Cerasale, Merlin Stone. London Kogan Page [2004] 1 online resource (xviii, 278 pages) illustrations text rdacontent computer rdamedia online resource rdacarrier Gale virtual reference library Business strategy and transformation -- Transformation in food retailing -- The low-cost business model -- The solutions business model -- Transformation in the information technology -- Industry -- Industries transforming -- Business innovation -- The business innovator -- Solution creation and delivery -- The customer relationship manager -- Solution marketing -- The industry marketing manager -- Knowledge management -- The knowledge manager -- Business design -- Change management. IP-based subscription, on campus and remote access. Access via Electronic Resources of the UPD University Library Website. Based partly on IBM's own transformation, and partly on the transformations that IBM has helped its clients to achieve, this groundbreaking book shows how companies can increase sales and improve margins by introducing a range of solutions. Drawing on IBM's extensive experience of working with clients all over the world, the book is packed with examples from a diverse range of industries. Electronic reproduction. Farmington Hills, Mich. Gale 2004. Available via World Wide Web through Gale Virtual Reference Library. Business planning. Strategic planning. Electronic books. Stone, Merlin 1948- author. Gale Group. Available for University of the Philippines Baguio via Gale Virtual Reference Library. Click here to access http://go.galegroup.com/ps/i.do?id=GALE%7C9780749446710&v=2.1&u=phdiliman&it=etoc&p=GVRL&sw=w (viewed 30 January 2017) FO Monograph UPBAG UPBAG-MAIN ML-ebook Electronic Resource