00000ctm a22000003i 4500 UP-1685594773862036221 Buklod 20160910181614.0 g||| | || || ta 161128s2016 xx r |||| u|eng d (iLib)UPBAG-00021792112 BAG rda eng CPF-239 De Vera, Eunice T. author. SERVQUAL gap model the case of PhilHealth-Baguio Eunice T. De Vera, Jenina Mae A. Mata. 2016. 1 computer optical disc (77 leaves) illustrations (some color) 4 3/4 inches. text rda content computer rdamedia computer disc cd rdacarrier Thesis (Bachelor of Science in Management Economics)--University of the Philippines Baguio, 27 May 2016. Includes bibliographical references. Disc contains electronic version of the thesis in Word format and the Baguio General Hospital and Medical Center Ethics Review Committee approval letter in pdf format. PhilHealth Baguio. SERVQUAL (Service quality framework) Health insurance Philippines Baguio City. Mata, Jenina Mae A. author. https://drive.google.com/file/d/1j6AybzycUZ0VIB-gJxQMLT221qC-f80Q/view?usp=sharing UP UPBAG UPBAG-MAIN CPF-239 Thesis