Managing for quality and performance excellence

Detalhes bibliográficos
Main Authors:	Evans, James R. 1950- (Author), Lindsay, William M. (Author)
Formato:	Livro
Idioma:	English
Publicado em:	[Singapore] South-Western Cengage Learning ©2014.
Edição:	Ninth edition.
Assuntos:	Quality control. Total quality management. Quality assurance.