Managing for quality and performance excellence

Detalles Bibliográficos
Autores principales:	Evans, James R. 1950- (Autor), Lindsay, William M. (Autor)
Formato:	Libro
Lenguaje:	English
Publicado:	[Singapore] South-Western Cengage Learning ©2014.
Edición:	Ninth edition.
Materias:	Quality control. Total quality management. Quality assurance.