Citação norma APA

Evans, J. R., & Lindsay, W. M. (2014). Managing for quality and performance excellence (Ninth edition.). South-Western Cengage Learning.

Citação norma Chicago

Evans, James R., and William M. Lindsay. Managing for Quality and Performance Excellence. Ninth edition. [Singapore]: South-Western Cengage Learning, 2014.

Citação norma MLA

Evans, James R., and William M. Lindsay. Managing for Quality and Performance Excellence. Ninth edition. South-Western Cengage Learning, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.