APA (7th ed.) Citation

Pike, J., & Barnes, R. (1996). TQM in action: A practical approach to continuous performance improvement (Second edition.). Chapman & Hall.

Chicago Style (17th ed.) Citation

Pike, John, and Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. Second edition. London: Chapman & Hall, 1996.

MLA (9th ed.) Citation

Pike, John, and Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. Second edition. Chapman & Hall, 1996.