Cita APA (7th ed.)

Dobson, A. (1996). Writing business letters: How to tackle your day-to-day business correspondence successfully (Second edition.). Grolier International.

Cita Chicago (17th ed.)

Dobson, Ann. Writing Business Letters: How to Tackle Your Day-to-day Business Correspondence Successfully. Second edition. Hong Kong: Grolier International, 1996.

Cita MLA (9th ed.)

Dobson, Ann. Writing Business Letters: How to Tackle Your Day-to-day Business Correspondence Successfully. Second edition. Grolier International, 1996.