00000cam a22000003i 4500 UP-1685594773861817220 Buklod 20230830112445.0 j|||||||||||||| | ta 230814s2010 maua rb |||1 u|eng d 9780205525003 (pbk.) 0205525008 (pbk.) (iLib)UPBAG-00008224786 BC-60128 Php5,089.00 DLC BAG rda eng BF 637 N66 B87 Burgoon, Judee K. author. Nonverbal communication Judee K. Burgoon, Laura K. Guerrero, Kory Floyd. Boston Allyn & Bacon [2010] xvii, 509 pages illustrations 24 cm text rdacontent unmediated rdamedia volume rdacarrier Includes bibliographical references (pages 435-482) and indexes. 1. Introduction to nonverbal communication -- Importance of nonverbal communication -- Flouting the system nonverbally -- Definition issues -- Definitions of nonverbal communication -- Information, behavior, and communication -- Source, receiver, and message orientations -- Symbols and signs -- Nonverbal codes -- Functions and processes -- Individual differences, emotional intelligence, and nonverbal skills -- Individual variability -- Emotional intelligence and nonverbal skills -- Are you a skilled communicator? 2. Sociocultural influences on nonverbal communication -- The importance of nonverbal communication in cross-cultural interaction -- Defining culture and related terms -- Characteristics of culture -- Individualist versus collectivist cultures -- Immediate versus nonimmediate cultures -- Low- versus high-power distance cultures -- High- versus low-context cultures -- Feminine versus masculine cultures -- Interpreting research on culture and nonverbal communication -- Emphasizing differences over similarities -- Overgeneralization -- Viewing cultural norms as static -- Viewing cultures through an ethnocentric lens -- Arab hijab: a sign of oppression or pride? -- Patterns of nonverbal communication across cultures -- Gestures -- Global interpretations of selected U.S. gestures -- Eye behavior -- Facial expression -- Proxemics and haptics -- Why Arab men hold hands -- Vocalics -- Chronemics. 3. Bio-evolutionary influences on nonverbal communication -- Biology and evolution in the study of nonverbal communication -- The evolutionary approach -- Natural selection -- Applications to human behavior -- Natural selection at a glance -- The biological / physiological approach -- Psychophysiology -- Ways of studying psychophysiology -- How nonverbal behaviors are affected by evolution and biology -- Facial displays -- Why we cry -- Touch -- Vocalics -- Eye behaviors -- Olfactics -- Physical appearance -- Measuring symmetry. 4. The body as a code: appearance and adornment -- The importance of physical appearance and adornment -- Perceptions associated with physical attractiveness -- Physical attractiveness in relationships -- Dating really is like a meat market -- Physical attractiveness in professional contexts -- Attractiveness features -- Koinophilia -- Facial neoteny and sexual maturity -- Symmetry -- Proportion and the Golden Ration -- Waist-to-hip ratio -- Body features -- Body types -- Body image -- Coloring -- Blue-eyed men have clear view of their ideal partner -- Adornment and olfactics -- Glamor and beauty through the ages -- Cosmetics -- Body modifications -- Clothing -- Perfume -- Other olfactic clues -- The olfactory signature as a tool against terrorism and disease. 5. The visual and auditory codes: kinesics and vocalics -- Kinesics -- Scope and importance of kinesics -- Origins and acquisitions of kinesics -- A Zen parable -- Features of the kinesics code -- What's in a blob? -- Emblems and the savvy traveler -- Vocalics -- Origins and acquisition of vocalics -- Features of the vocalics code -- Speaking naturally, or do neither as I say nor as I do -- Communication potential of kinesics and vocalic. 6. The contact codes: haptics and proxemics -- Haptics -- The importance of touch -- Dimensions of touch -- Functions of touch -- Sex differences in touch -- New technologies and virtual interpersonal touch -- The importance of space and territory -- Proxemics in the modern world -- Types of territory -- Conversational distances. 7. Place and time codes: environment, artifacts, and chronemics -- Environment and artifacts -- Origins and acquisition of the environmental code -- Pink jails and inmate violence -- Norms, expectations, and standards for the environmental code -- Making a house a home -- Communication potential of the environmental code -- Chronemics -- Origins and acquisition of the chronemic code -- Morning person or night owl? -- Elements of the chronemic code -- Norms and expectations for chronemics -- Time orientations and your career -- Communication potential of the chronemic code. 8. Message production and processing -- Is body language really a language? -- Properties of coding system -- Analogic versus digital coding -- Grammar -- Pragmatic and dialogic rules -- Polysemy -- Universality versus culture- and context-bound meaning -- Displacement -- Reflexivity -- Prevarication -- Iconicity -- Simultaneity -- Directness of sensory stimulation -- Neurophysiology of nonverbal encoding and decoding -- A picture is worth a thousand words -- Gales of laughter greet President's speech -- Nonverbal behavior and message production -- Message generation -- Semantic encoding -- Is it in the look of your face, the wave of your hand, the tone of your voice? -- Syntactic and phonological encoding -- Indicating difficulty and complexity of encoding -- Message processing -- Relative impact of nonverbal and verbal codes -- Six principles of channel reliance -- Watch what I do, not what I say: nonverbal cues in the clinic -- The primacy of visual cues -- Explanations of and speculations about channel reliance. 9. Social cognition and impression formation -- The process of social cognition -- Person perception -- cognitive heuristics and biases -- Being tall pays -- Implicit association test -- Accuracy and consistency of impressions -- Types of impressions and relevant nonverbal cues -- Physical and demographic judgments -- False impressions and not "telling it like it is" -- Regional and ethnic dialects: speaking like a "New Yawker" -- Sociocultural judgments -- Psychological judgments -- When less is better: hairiness and job success -- Is beauty better than brains? 10. Expressing real and desired identities -- Principles of image management -- Theories of image management -- Self-presentation theory -- Impression management theory -- Attractiveness and organizational survival -- Expectancy violations theory -- Three domains of identification -- Nonverbal identifiers of sex and gender -- Nonverbal identifiers of age -- Nonverbal battle of the sexes -- Nonverbal identifiers of personality. 11. Expressing emotions -- The nature of emotional experience -- Emotions as adaptive responses to events -- Emotions as affective responses -- Emotions as physiological responses -- Emotions as cognitive responses -- Approaches to understanding emotional experience -- Basic emotions response -- Emotion prototypes approach -- Dimensional approaches -- Nature of emotional expression -- Emotional expression as a biological response -- Emotional expression as a social and relational response -- That look: it's catching! -- Link between emotional experience and emotional expression -- Universalist perspective -- Universal expressions of pride by Olympic and Paralympic champions -- Neurocultural perspective -- Behaviorist ecology perspective -- Functionalist perspective -- Nonverbal expressions of emotion -- Facial cues of emotion -- Vocal cues of emotion -- Body and activity cues of emotion -- Physiological cues -- Skill in encoding and decoding nonverbal expressions of emotion -- Emotional intelligence -- Decoding ability -- Encoding ability -- Nonverbal communication in conflict interaction. 12. Relational messages: intimacy and affection -- Intimacy as a relational message -- Nonverbal immediacy and positive involvement -- Proxemic and haptic cues -- Kinesic cues -- Nonverbal immediacy in the classroom -- Nonverbal immediacy in doctor-patient relationships -- Vocalic cues -- Chronemic cues -- Nonverbal affection behaviors -- Direct nonverbal affection behaviors -- When do public displays of affection cross the line? -- Indirect nonverbal affection behaviors -- Courtship behavior -- Stage 1: Attention -- Stage 2: Recognition -- Stage 3: Positioning -- Stage 4: Sexual arousal -- Stage 5: Resolution -- After resolution: the principle of escalation -- Shows of similarity and synchrony -- Reciprocity -- Formality-informality and social versus task orientation -- Informality/formality -- social-task orientation -- Creating an intimate environment. 13. Relational messages: power, dominance, and influence -- Defining power and related terms -- Power -- relative power in relationships -- dominance -- Credibility -- Status -- Social influence -- Principles of power and dominance -- Principle of space and access -- Sex differences in power and dominance: subordination or social skill? -- Principle ofcentralityy -- Principle of elevation -- Principle of prerogative -- Principle of interactional control -- Principle of intimidation and threat -- Credibility -- Competence, status, and authority -- Character and trustworthiness -- Composure, poise, and relaxation -- Likability -- Dynamism and charisma -- Touch in marketing and sales -- Social influence -- Do voices persuade? -- Legitimacy of requests -- Expectations and reward value -- Information processing: attention, distraction, and elaboration -- Tips for effective nonverbal communication during employee-customer interactions. 14. Managing conversations -- Setting the stage for interaction -- Aspects of the framing process -- Making connections -- Situation and context -- Case of privacy -- Prison codes -- Manging conversations -- Principles of conversation management -- Hanging out your tongue as a "do not disturb" sign -- Beginning and ending interactions -- Initiating interaction -- Terminating interaction -- Turn-taking in conversations -- Conversations in turns -- Ending conversations -- Turn-taking process -- Getting the floor when you want it -- Topic management and exchange -- Interaction adaptation patterns -- Patterns defined -- Research evidence of interpersonal adaptation -- Theories of interaction adaptation -- Effects of interaction adaption. 15. Deceiving others -- Pervasiveness of deception -- Nature of nonverbal deception -- Theories of deception -- Physiognomic perspective -- Evolutionary perspective -- World of spies -- Leakage hypothesis -- Four-factor theory -- Interpersonal deception theory -- Motivation impairment effect -- Actual and perceived indicators of deceit -- Factors influencing deception displays -- Detecting deception -- Accuracy in detecting deceit -- Stereotypes, biases, and heuristics --Accuracyy in detecting suspicion -- Factors influencing detection -- Accuracy and credibility attributions -- New methods of detecting deception -- Will mind-reading replace human deception detection? Body language. Nonverbal communication. Guerrero, Laura K. author. Floyd, Kory author. FO UPBAG UPBAG-MAIN BF 637 N66 B87 Book