Dougherty, R. M. (2008). Streamlining library services: What we do, how much time it takes, what it costs, how we can do it better. Scarecrow Press.
Chicago-viite (17. p.)Dougherty, Richard M. Streamlining Library Services: What We Do, How Much Time It Takes, What It Costs, How We Can Do It Better. Lanham, Mdu: Scarecrow Press, 2008.
MLA-viite (9. p.)Dougherty, Richard M. Streamlining Library Services: What We Do, How Much Time It Takes, What It Costs, How We Can Do It Better. Scarecrow Press, 2008.
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