00000cam a22000003i 4500 UP-1685594773861725311 Buklod 20090717140943.0 j|||||||||||||| | ta 150302s2008 caua rb |||| u|eng d 9780787988838 (pbk.) 0787988839 (pbk.) (iLib)UPBAG-00006064161 BC-57555 Php3,596.00 DLC BAG rda eng HF 5549.5 R3 G83 Guerra-Lopez, Ingrid author. Performance evaluation proven approaches for improving program and organizational performance Ingrid Guerra-Lopez. First edition. San Francisco, CA Jossey-Bass ©2008. xiv, 304 pages illustrations 23 cm Includes bibliographical references (pages [285]-293) and index. Foundations of evaluation -- Principles of performance-based evaluation -- Overview of existing evaluation mode -- Kirkpatrick's four levels of evaluation -- Phillip's return on investment methodology -- Brinkerhoff"s success case method -- The impact evaluation process -- The CIPP model -- Evaluating evaluations -- Data -- Data collection -- Analysis of evaluation data: tools and techniques -- Communicating the findings -- Common errors in evaluation -- Continual improvement -- Contracting for evaluation services -- Intelligence gathering for decision making: -- The future of evaluation in performance improvement. Employees Rating of. Performance standards. Organizational effectiveness. FO UPBAG UPBAG-MAIN HF 5549.5 R3 G83 Book