00000cam a22000004i 4500 UP-1685594773861636882 Buklod 20090106213557.0 j|||||||||||||| | ta 160808s1994 enk r |001 0|eng d 0471940542 (pbk.) (iLib)UPBAG-00004568910 BC-34161 P864.50 DLC BAG rda eng HV 31 D63 1994 Dickens, Paul author. Quality and excellence in human services Paul Dickens. Chichester, England Wiley ©1994. x, 205 pages illustrations 23 cm The Wiley series in clinical psychology Includes bibliographical references (pages [187]-199) and index. Human services. Total quality management. FO UPBAG UPBAG-MAIN HV 31 D63 1994 Book