Virtual reference service from competencies to assessment

Xehetasun bibliografikoak
Beste egile batzuk:	Lankes, R. David (Argitaratzailea), Nast, Philip (Argitaratzailea)
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	New York Neal-Schuman [2008]
Saila:	Virtual reference desk series
Gaiak:	Electronic reference services (Libraries) Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.