Virtual reference service from competencies to assessment

التفاصيل البيبلوغرافية
مؤلفون آخرون:	Lankes, R. David (المحرر), Nast, Philip (المحرر)
التنسيق:	كتاب
اللغة:	English
منشور في:	New York Neal-Schuman [2008]
سلاسل:	Virtual reference desk series
الموضوعات:	Electronic reference services (Libraries) Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.