Virtual reference service from competencies to assessment

Dettagli Bibliografici
Altri autori:	Lankes, R. David (Redattore), Nast, Philip (Redattore)
Natura:	Libro
Lingua:	English
Pubblicazione:	New York Neal-Schuman [2008]
Serie:	Virtual reference desk series
Soggetti:	Electronic reference services (Libraries) Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.