APA (7th ed.) Citation

Lovelock, C. H. (2001). Services marketing (4th ed.). Pearson Education Asia.

Chicago Style (17th ed.) Citation

Lovelock, Christopher H. Services Marketing. 4th ed. Singapore: Pearson Education Asia, 2001.

MLA (9th ed.) Citation

Lovelock, Christopher H. Services Marketing. 4th ed. Pearson Education Asia, 2001.