APA(7版)引用形式

Hill, N., & Alexander, J. (2006). Handbook of customer satisfaction and loyalty measurement (Third edition.). Gower Publishing Limited.

Chicagoスタイル(17版)引用形式

Hill, Nigel, , Jim Alexander. Handbook of Customer Satisfaction and Loyalty Measurement. Third edition. Aldershot, Hampshire, England: Gower Publishing Limited, 2006.

MLA(9版)引用形式

Hill, Nigel, , Jim Alexander. Handbook of Customer Satisfaction and Loyalty Measurement. Third edition. Gower Publishing Limited, 2006.

警告: この引用は必ずしも正確ではありません.