Cita APA (7th ed.)

Doherty, T. L., & Horne, T. (2002). Managing public services--implementing changes: A thoughtful approach to the practice of management. Routledge.

Cita Chicago (17th ed.)

Doherty, Tony L., i Terry Horne. Managing Public Services--implementing Changes: A Thoughtful Approach to the Practice of Management. New York: Routledge, 2002.

Cita MLA (9th ed.)

Doherty, Tony L., i Terry Horne. Managing Public Services--implementing Changes: A Thoughtful Approach to the Practice of Management. Routledge, 2002.