Public management and governance - Bovaird, Tony; Loffler, Elke (London Routledge, 2003)
From public manangement to governance -- Understanding public management and governance/ Tony Bovaird and Elke Loffler -- The changing context of public policy/ Tony Bovaird and Elke Loffler -- The size and scope of the public sector: an international comparison/ Peter M. Jackson -- Public management in flux: trends and differences across OECD countries/ Alex Matheson and Hae-Sang Kwon -- Public management in public sector organizations/ Tony Bovaird -- Marketing in public sector organizations/ Tony Bovaird -- Marketing in public sector organizations/ Tony Bovaird -- Contracting for public services: competition and partnership/ Andrew Erridge -- Changing roles of public management/ James L. Chan -- Moving to e-government: the role of ICTs in the public sector/ Christine Bellany -- Performance measurement and management in public sector organizations/ Geert Bouckaert and Wouter van Dooren -- Quality management in public sector organizations/ Tony Bovaird and Elke Loffler --Scrutiny through inspection and audit: policies, structures and processes -- Governance as an emerging trend in the public sector -- governance and government: networking with external stakeholders/ Elke Loffler -- Public leadership/ Mike Broussine -- Engaging with citizens and other stakeholders/ Steve Martin -- Changing equalities: politics, policies and practice/ Janet Newman -- Ethics and standards of conduct/ Howard Davis -- Evidence- based policy and practice Annette Boaz and Sandra Nutley.
Includes bibliographical references (pages 237-248) and index.
Keywords: Public administration; Government productivity; Legitimacy of governments; Public administration -- Citizen participation